Hong Kong - based crypto trading platform AAX hold withdrawals on Sunday and claim it will attempt to summarise trades in 7 - 10 day , according to a press expiration from the company . But we ’ve certainlyheard that one before in crypto land .

AAX take the halt is due to a “ third company partner ” whose organization was die during a “ system upgrade ” that was previously “ schedule , ” and has nothing to do with the implosion of FTX , which has sent shockwaves through the fake money residential area . FTX , which was valued at $ 32 billion , stem withdrawals and then charge for bankruptcylast weekas its CEO give up , leaving many user with nothing .

“ In light of the insolvency of one of our diligence ’s large players last calendar week , crypto users are rightfully concerned about the operational and financial constancy of centralized digital plus interchange , ” AAX said in a statementpublished online .

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Photo: Silas Stein (Getty Images)

“ At AAX , we have always put our users first , and here we would care to portion out with you the conform to updates regarding our current position . We are hopeful that as a residential district we can weather through these worrisome time , together , ” the statement stay .

AAX , which reportedly has over 2 million users in 100 state , concord to apress release , claims that it ’s suffer “ multiple malicious attack ” and is bound services like withdrawals because , “ the technological team has had to manually proofread and bushel the system to check maximum accuracy of all user ’ keeping . ”

The companionship has , however , create a Google form where user can request withdrawalsmanually . But this seems like a shockingly big mind , if only because literally anyone with a Google account statement can make a Google kind and endeavor to spoof AAX ’s own form .

The Google form that AAX users currently need to use to request a withdrawal of funds from the crypto company.

The Google form that AAX users currently need to use to request a withdrawal of funds from the crypto company.Screenshot: AAX

“ Our Customer Service Team will play along up and endeavor to fix the requests manually one by one in near coordination with our security , operations and compliance team to ensure a smooth mental process . gestate manual withdrawal to take longer than usual , ” AAX said in a press release .

AAX sound out it has jell up a “ dedicated task force ” to ply updates every daylight at 12:00 p.m. local time in Hong Kong , which is 11:00 a.m. the premature 24-hour interval on the east glide of the U.S. mightily now .

AAX ends its press release by noting that AAX would never inquire for your password , two - factor authentication codes , or any other sensitive entropy , but acknowledges that the Google variant where it ’s processing manual withdrawals definitely asks for a copy of your ID .

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The crypto market place was recuperate slightly Monday morning time after a weekend sloping trough that saw bitcoin dip below $ 16,000 , a two class grim . Bitcoin is currently trading at $ 16,704 , up slightly from 24 hours before , and Ethereum is currently sell at $ 1,255 , up 2.38 % from the day earlier .

AAX did not at once reply to question emailed early Monday . Gizmodo will update this article if we learn back .

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