Consumerist is investigatingreaders ’ complaints regarding the inability to buy an iPhone through AT&T ’s internet site when using an NY nothing codification . According to a CS rep : “ New York is n’t quick for the iPhone . ” UPDATE : Online fraud is the more potential lawsuit .
The conversation Consumerist ’s Laura Northrup had with an AT&T customer table service representative after confirming that iPhones could not be purchased online when using any New York zip code almost play out like anSNL skit :
https://gizmodo.com/iphone-reception-an-easy-target-on-snl-weekend-update-l-5430599
Daphne : Welcome to AT&T online gross sales support . How may I assist you with placing your order today ?
Laura : Hi , I was looking at the iPhone 3Gs and the organization tells me that I can not order one in my ZIP computer code . My zip computer code is 11231 . ( Brooklyn , NY ) Is this genuine ? Are iPhones no longer available in New York City ?
Daphne : I am happy to be assist you today . Yes , this is correct the speech sound is not offered to you because New York is not ready for the iPhone .
Daphne : You do n’t have enough tower to handle the phone .
Laura : Thank you for your help . So the phone is not available to masses anywhere in the city ?
Daphne : Yes this is correct Laura .
Yikes . Turns out Laura then pass to try and bribe an iPhone online and was shut down using any NY zipper code she tried .
Then we try it and were similarly shot down but not with the same message Laura set about from a customer help rep .
We know that AT&T ’s awarethat it fellate in NY , but is the solution to a localized web strain from heavy data usage to stop on-line sales of a particular telephone ? Does n’t on the button seem like the most sensitive of ideas , especially since there are plenty of iPhones in AT&T ’s brick - and - mortar New York stores .
https://gizmodo.com/at-t-ceo-admits-at-t-sucks-solution-charge-more-money-5422497
Something else that ’s peculiar about this “ cut-rate sale ban ” is that folks in San Francisco , another spot where datum puts a huge tenor on AT&T ’s web , are still able to buy the iPhone online :
A possible explanation to things comes in the soma ofwhispersregarding some kind of New York - free-base online sales fraud , but somehow the resolution to the old “ “ Is it the connection?”still seems to be a loud , angry “ Yes ! ” After all , how can a bit of on-line sales fraud prompting resist to sell one special phone simulation to an total market ? Then again , if it really is the meshwork , why are they still sell iPhones in store ?
https://gizmodo.com/is-it-the-iphone-or-the-connection-5431644
Whatever the material narration here , I ’m emphatically curious to discover if AT&T cause an official financial statement on this peculiar issue . inferno , I ’d be happy with just anotherLuke Wilson pep spill . Instead , we ’re waiting for a AT&T media rep to write us back and further clear up the spot . [ Consumerist ]
https://gizmodo.com/exclusive-luke-wilsons-internal-motivational-speech-to-5432498
Update : According to the folks atTechTrackr , AT&T told them that the reason for the mystifying lack of iPhones for New Yorkers is because AT&T “ sporadically modif[ies ] [ their ] promotion and statistical distribution channels . ” AT&T pass up to go beyond that command , so this is still a bit of a fountainhead scratcher .
AppleiPhonenew yorkNew York City
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